Your Virtual Agent Can Organize Contacts with Tags — While Chatting

Manually classifying leads takes time. See how the virtual assistant tags customers during conversations.

AutomationJune 30, 20261 min read

During conversations, the virtual agent can add or remove tags following rules you define — which tags it can use, and how much freedom it has.

Details: Changelog v2026.6.13

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Your virtual assistant organizes contacts with tags while serving customers.