AutomationJune 30, 20261 min read
Your Virtual Agent Can Organize Contacts with Tags — While Chatting
Manually classifying leads takes time. See how the virtual assistant tags customers during conversations.
During conversations, the virtual agent can add or remove tags following rules you define — which tags it can use, and how much freedom it has.
Details: Changelog v2026.6.13
Wasting time classifying leads?
Your virtual assistant organizes contacts with tags while serving customers.