Funcionalidades Completas

One inbox. Every channel. AI that never stops.

Each feature was built for a problem your support team is dealing with right now

One inbox for every channel

One inbox for every channel

WhatsApp, Instagram, Facebook, Telegram and email — all in a unified inbox. Your team responds from one place. Your customer uses their preferred channel. No message gets lost between tabs.

  • No lead lost between channels
  • Full conversation history per contact
  • Friction-free transfers between agents
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AI that sounds like your brand

AI that sounds like your brand

Set up agents that know your catalog, your policies and your brand's voice. They respond, qualify and sell — and only escalate to a human when the conversation truly needs it. No robotic, templated replies.

  • Trained on your data and FAQ
  • Natural language, not chatbot-speak
  • Intelligent escalation to humans
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Flows that work in your place

Flows that work in your place

Build complex automations without writing code. Trigger-based firing, message sequences, lead qualification, internal notifications — all visual, auditable and easy to adjust.

  • Visual editor, no code required
  • Triggers by action, time or tag
  • Integrations with your systems via webhook
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CRM that lives inside your support

CRM that lives inside your support

Automatically logs every interaction, tags contacts and shows which funnel stage each lead is in. Your team has full context before typing a single word.

  • Sales pipeline integrated with chat
  • Complete, searchable contact history
  • Segmentation and bulk messaging
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Data that shows where you're losing money

Data that shows where you're losing money

Real-time reports on response time, volume by channel, agent performance and conversion rate. Stop operating in the dark and start making decisions based on numbers.

  • Operational real-time dashboard
  • Per-agent performance reports
  • Export to Excel and API integration
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Scale your team without losing control

Scale your team without losing control

Organize teams by department, set business hours, auto-distribute chats and monitor the queue in real time. Growing doesn't have to become chaos.

  • Automatic conversation distribution
  • Configurable hours and shifts per channel
  • Supervision and SLA tracking per team
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