One inbox. Every channel. AI that never stops.
Each feature was built for a problem your support team is dealing with right now
One inbox for every channel
WhatsApp, Instagram, Facebook, Telegram and email, all in a unified inbox. Your team responds from one place. Your customer uses their preferred channel. No message gets lost between tabs.
- No lead lost between channels
- Full conversation history per contact
- Friction-free transfers between agents
Train it to speak like your best salesperson
A humanized AI model learns your catalog, your policies and the way your team sells. It replies, qualifies and brings a person in only when the conversation needs one.
- Trained on your best salesperson's voice
- Natural language, not chatbot-speak
- A person steps in when the conversation needs it
The model follows the conversation
Draw when the humanized AI steps in, qualifies and alerts the team. Sequences, triggers and internal notices stay visual, auditable and easy to adjust, with no code.
- Visual editor, no code required
- Triggers by action, time or tag
- Integrations with your systems via webhook
CRM that lives inside your support
Automatically logs every interaction, tags contacts and shows which funnel stage each lead is in. Your team has full context before typing a single word.
- Sales pipeline integrated with chat
- Complete, searchable contact history
- Segmentation and bulk messaging
Data that shows where you're losing money
Real-time reports on response time, volume by channel, agent performance and conversion rate. Stop operating in the dark and start making decisions based on numbers.
- Operational real-time dashboard
- Per-agent performance reports
- Export to Excel and API integration
Scale your team without losing control
Organize teams by department, set business hours, auto-distribute chats and monitor the queue in real time. Growing doesn't have to become chaos.
- Automatic conversation distribution
- Configurable hours and shifts per channel
- Supervision and SLA tracking per team
Ready to get started?
Tell a specialist about your case and see Interflow on your conversations.