Omnichannel Communication
Omnichannel Communication
Centralize all your communication channels in a single platform.
WhatsApp Service
Connect your WhatsApp Business account and serve your customers on the channel they use most.
- Support with multiple agents on the same number
- Multimedia message sending (images, audio, documents)
- Pre-approved message templates for campaigns
- Complete conversation history
- Transfer service between agents
Integrated Social Media
Manage your Facebook Messenger and Instagram Direct conversations on the same platform.
- Integration with Facebook and Instagram Messenger
- Comments and profile mentions captured automatically
- Unified interaction history per customer
- Quick response for comments and messages
- Performance reports by channel
Website Chat and Email
Offer real-time support through chat on your website and keep email communication centralized.
- Customizable chat widget for your website
- Connection with your corporate email domain
- Simultaneous support on multiple channels
- Automatic responses for frequently asked questions
- New contact notifications
Ready to unify your service?
Try Interflow and see the difference in your customer relationships.