Management
Team Management
Increase your team productivity with collaboration and control tools.
Service Teams
Organize your team into departments or specialties, with specific permissions and work distribution settings.
- Unlimited team and department creation
- Service hours definition per team
- Automated on-call schedules
- Conversation transfer between teams
- Performance metrics per team
Real-Time Monitoring
Track your operation performance in real time, identifying bottlenecks and improvement opportunities.
- Real-time service dashboard
- Average response and resolution time
- Queue waiting alerts
- Available and busy agents visualization
- Exportable performance reports
Financial Management
Manage payments, subscriptions, and billing directly on the platform, integrating your sales with the financial flow.
- Invoice and payment link generation
- Recurring subscription control
- Integration with major payment gateways
- Detailed financial reports
- Cash flow management
Ready to manage your team?
Try Interflow and see the difference in your customer relationships.