Sales and ConversionJune 23, 20261 min read
How to See Complete Customer History in One Place
New agent, long-time customer — and nobody knows what was already discussed. The timeline brings everything together.
"What has this customer already bought?" — and nobody knows
Shift changes. Vacations. New sales rep. Suddenly the customer repeats their whole story — and trust drops.
Interflow's customer timeline brings together conversations, CRM stage changes, notes, tasks, appointments, and registered off-platform contacts — in chronological order.
Details: Changelog v2026.6.5
Does your team lose context on every handoff?
Centralize the customer journey and stop repeating the same questions.